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FRESH THINKING. PRACTICAL ADVICE.
Our Insights
Explore real-world perspectives on learning, change, and leadership. Our insights are shaped by experience—and built to help you take action.


3 Roles of Learning Professionals in the Age of AI
As AI becomes the dominant force of change, conversations about learning are increasingly shaped by the latest AI tools. There is this implicit belief that our previous knowledge no longer applies, and we need to relearn how to learn; or with AI tools, learning will happen automatically, and learning professionals will all be out of jobs. Technology has always influenced how we access information and design instruction. In the face of technological disruption, there's a tempt
3 min read


Creating a Culture of Learning That’s Built to Last
Upskilling is a recurring theme in today’s workplace. But with the rise of AI tools, the question is no longer just what employees need...
3 min read


The Overlooked Backbone of Learning: Why Instructional Writing Deserves More Attention
The Method Matters More Than the Medium When people hear “instructional writing”, they may think of clear grammar, consistent...
4 min read


A Reflection on the Interplay Between Technology and Learning Theory
In a moment shaped by AI, I see many conversations focused on anticipating how the learning field will change—how it might reshape...
4 min read


When the Job Changes, Not Just the Tools: Supporting Role Shifts in the Age of AI
As AI continues to reshape the workplace, many roles are undergoing more than just updates—they’re being redefined. Employees aren’t...
2 min read


Trust: The Quiet Variable That Makes or Breaks Change
Research consistently shows that trust is foundational to a healthy society. It enables cooperation, supports economic development, and...
3 min read


Change Leadership vs. Change Management: Why the Difference Matters
The terms change leadership and change management are often used interchangeably. In practice, they’re deeply connected—but they’re not...
2 min read


Mission Critical Learning: From Reactive Fixes to Proactive Strategy
After a meeting with an executive team, one of the leaders pulled me aside and said, "You must think things are so different here." I...
2 min read


How to Institutionalize an AI-First Culture: Start with the Competency Model
AI tools are spreading fast. But if you want AI to shape how your organization works long-term, you need more than tool adoption—you need...
3 min read
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